Whatsapp Business Vs Personal: How to Choose the Right One?

WhatsApp is one of the most popular messengers in the world. More than 2 billion users use this platform to communicate with friends and family, as well as for work purposes. However, if you are using WhatsApp for business, you might have been faced with the question of which type of account to use – Whatsapp business vs Personal. In this article, we will look at the main differences between these account types and help you choose the most appropriate option.

WhatsApp Business: main features

WhatsApp Business is a version of the messenger that has been specifically designed for small and medium-sized businesses. It provides a number of additional features that make the platform more convenient to use for business purposes. Here are some of the most important features of WhatsApp Business:

  1. Business profile: WhatsApp Business allows users to create business profiles that contain company information such as address, contact information and hours of operation.
  2. Autoresponder: WhatsApp Business allows you to set up an autoresponder that will send messages automatically when you can’t respond to messages in real time.
  3. Message templates: WhatsApp Business provides message templates that you can use to quickly respond to the most frequently asked questions, such as product or service information.
  4. Message statistics: WhatsApp Business provides message statistics that allows you to track how many messages have been sent, delivered, and read.

WhatsApp Personal: main features

WhatsApp Personal is the standard version of the messenger we all know and love. It does not provide the additional features that WhatsApp Business has, but it can still be useful for business use. Here are some of the main features of WhatsApp Personal:

  • Personal profile: WhatsApp Personal uses a personal profile that contains username, status and photo information.
  • No Restrictions: WhatsApp Personal has no restrictions on business use, which means you can use it to communicate with customers and colleagues.
  • Ease of use: WhatsApp Personal is very easy to use and requires no additional settings.

How to choose: WhatsApp Business or Personal?

Now that we’ve looked at the main features of WhatsApp Business and Personal, you may be wondering: which one to choose? The answer to this question depends on how you plan to use WhatsApp for business.

If you use WhatsApp to communicate with clients and colleagues, then WhatsApp Business may be the best choice. It provides additional features that make it more convenient for business use, such as a business profile, autoresponder, and message templates.

However, if you only use WhatsApp to communicate with clients or colleagues, WhatsApp Personal may be a better option. It has no restrictions on business use and is very easy to use.


WhatsApp is a powerful tool for business communication. WhatsApp Business provides additional features that make it more convenient for business use, but WhatsApp Personal can also be useful, especially if you only use it to communicate with clients or colleagues. Ultimately, the choice depends on your needs and goals for using WhatsApp.

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