Do you spend much time, energy, human resources, and expense on your unified communications platform to secure user data? With successful unified communication solutions, all call activity should be easy to monitor, interpret, and exchange.
What percentage of your employees’ money is devoted to the phone? You should be aware of these things. How many of those calls are dedicated to boosting your organizational vision? This is something you’d be aware of at all times.
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When UC is present, things become more organized.
You can see at a flash where your team is willing to the bottom line and where resources and expenses are being misused with this practice. Instead of gathering facts to assist you to select which action steps to take, concentrate on action steps and results.
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User Complaints Can Be Prevented With A Consolidated Network View
A picture is worth a thousand words, and real-time surveillance of your whole network activity is worth much more. Monitoring and warnings on the health of their network, according to 68% of IT experts, would be the most beneficial capacity for managing QoE.
You need visibility into how your voice, video, and UC collaboration tools are functioning and which apps they’re competing with for network resources if you want them to function at their best.
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Collaborates nicely with others
This may appear to be a little detailed, but it is a minor detail that, when repeated hundreds, if not thousands of times a day, consumes a significant amount of time.
How frequently do you wander from one platform to another only to convey a different sort of message? Hundreds? Thousands? Within a single pane of glass, your unified communications system should enable access to all forms of communication.
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You don’t need to upgrade your bandwidth to assure service.
Because real-time UC systems need a large amount of bandwidth, the conventional response to QoE concerns has been to increase bandwidth. Upgrades to bandwidth are not only expensive, but they are also unneeded.
You may create dynamic policies that regulate how bandwidth is distributed to each user or application at any given time using a UC QoE assurance solution. Voice, video, and collaboration apps can be prioritized, while traffic from less essential apps can be throttled or stopped.
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There will be no complaints, only compliance.
Call recording is required in two other important industries: legal services and insurance. They’re searching for a solution that will allow them to confidently and easily manage compliance within their regulatory authorities.
They have to select a voice program that offers security as well as an archive of every customer’s vocal or written interaction from every interaction, at all times of the day.
The necessity of efficiency cannot be emphasized in situations where they must obtain these records. They need a record that is comprehensive, customizable, and well-defined from the UC solution.
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Other Applications’ Performance Isn’t Affected by UC
Your UC apps must always function properly, but not at the expense of other business-critical applications. You may set policies with a fully integrated solution that offers enough bandwidth for a web conference while still giving employees dependable access to Salesforce.com, for example.
You may schedule data transfers outside of work hours and determine when your staff may utilize file-sharing apps like SharePoint. When bandwidth-hungry unified communication is throttled, your other critical apps will remain online and operate effectively throughout the company.
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Flexibility and viability are intrinsically linked
Flexibility is one thing, scalability is another, yet the two are linked, with one needing the existence of the other. You’re in business to expand your company. Nobody ever established a company to remain the same size.
Will your UC solution scale with your company as it grows? Or will you have to go through the same rigorous starting procedures as you did with your first launch? If you want your company to expand, your UC solution must expand as well.
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